Testimonials





The Elliotts are quite the team!!!  They work extremely well together and never leave a stone unturned.  After selling several homes over 50 years, they, without a doubt, provided the best service of any realtor I have previously used.  I would not hesitate to call on them again myself or to recommend them to others.  


-Beverly S.


 


We could not have had a better experience!


-Richard & Linda



Bud and I were impressed with Shelley and Gary from the first time we met. Their warm and winning personalities along with their marketing program was very impressive. They were also recommended by our neighbor. Once we signed on with them, professional photos of our home were taken and presented to us. There was constant communication from them by email, phone, and texts. We had moved up north and they arranged every service, hired the best workers and best of all they sold our home in less than Five Days!


-The Lowes


 


Gary and Shelley were excellent agents for us. Shelley always responded to my questions right away. I could talk to her about any questions or concerns I had at any time. She is very professional and knows her job but also very friendly and caring. She is always on top of everything. We felt like someone was looking out for our interests. We feel like we made two new friends Gary and Shelley. If we ever come back to this area, we would definitely use their services again and would recommend them highly to our friends. I feel so lucky we found them to be our agents.


-The Rogers


 


Shelley was great to work with, and extremely helpful.  I was moving to combine two homes, and she arranged for an auction company to sell things that I wouldn’t need, a company to remove things not worth selling, and a contractor to make minor repairs.  I couldn’t have accomplished what I did without her help.


-Bob R.


 


We recently listed our vacation rental condo with Shelley and Gary, and it was a fantastic experience! We were kicking around the idea for a while and decided to test the water since it seemed like prices might have been going up and we figured we would see what happens. We talked to Shelley and Gary a bunch as we were deciding whether to list the unit or not, and they were incredibly helpful with all the information that they provided. Through that whole process we felt like they just wanted us to do what was best for us and we didn't feel any pressure at all to list it now as opposed to waiting. Shelley and Gary just gave us the facts with regard to current and recent listings and sales and stood behind us no matter what we decided. Ultimately, we decided to try the market for this unit, and it worked out better than we could have hoped! Throughout the entire process, the communication from Shelley and Gary was great. They made sure that we knew exactly what to expect from the process/next steps/etc...and whenever we had any questions, they were right on top of things. We have done a number of real estate transactions over the years and this experience was by far the smoothest and most pleasant one that we have had thanks to Shelley and Gary! Looking forward to the next one! 


-Jonathon J.


 


Well informed and extremely helpful.  We had a super fast sale above what we expected. Thanks!


-Elisa & Robert


 


Shelley and Gary Elliott were a pleasure to work with. I look forward to working with them again.


-Dara & Jeff C.


 


Shelley and Gary were considerate, knowledgeable, and efficient Realtors. They handled our needs with great skill and in addition offered us an enjoyable team chemistry. We felt cared for and confident that our outcome would be the best possible for the market at that time.


-Wendy & Larry O.


 


Shelley and Gary are top professionals.  They go above and beyond the line of duty.  We are very happy and impressed with both of them and they are an asset to Charter One Realty.


-Holly & Al


 


Shelley and Gary are exceptional. They served as our buyer's agent and worked hard including weekends to search out the exact property we wanted to buy. Kudos. Then, we had an incredibly difficult seller who created conflict all along the way including unethical acts. Shelley and Gary stuck with us and pushed the selling agent to minimize the conflict and get our condo to closing. No matter the time of day they were "on it". They are extremely helpful for a long-distance buyer (we did this via facetime as we are in Atlanta) and we cannot thank them and recommend them highly enough. I have bought and sold a lot of houses (this is our 9th house) and this was the worst experience with a counterparty and the best experience with an agent. Shelley and Gary are outstanding.


-Roni & Alan W.


 


I have known Shelley for years as she was a neighbor of mine in Marietta, GA. My husband and I had been playing around with the idea of an investment property on HHI. I contacted Shelley and she signed me up to see all sold, currently for sale and under contract properties in the 5 resorts that we were interested in on the MLS. I got daily updates, and this helped me understand each property, what current prices are and what amenities they offer. Due to this, when a villa popped up one day at The Spa at Port Royal, I knew it was priced right and we made an offer. Shelley and Gary were with us each step of the way. They provided us with their knowledge so that we could make the right decisions regarding our offer and what to ask for following the inspection. They answered our calls day and night, even on the weekend. I never felt like I was being a bother to her, she was always so positive and encouraging. They made my husband and me feel like we were their only clients, even though I know they have a lot of clients. They were a delight to work with and when we buy our "forever" home on HHI, they will be our realtors.


-Claudine & Chris M.


 


We can't thank Shelley and Gary enough for all of their help finding us our dream home! These days with inventory moving so quickly, by the time you see something out there on the real estate sites it is usually already gone. Shelley and Gary worked tirelessly (and I'm not just saying that, I mean tirelessly!) to find us this home that finally checked every one of our boxes, and there were a number of boxes! Shelley and Gary were super patient with our quest to find the perfect spot and I think enjoyed when we found the perfect home as much as we did! They were very helpful with our many many questions along the way and even though we have gone through the process of purchasing a home a few times before it always helps to have someone there to guide you through the process. Thanks Shelley and Gary for everything from Suzi, Jon, Herbie and Clyde.


-Jon & Suzi


 


Super people who do a lot of work for the buyer. They listened to our needs and wants. Always helpful and knowledgeable.


-Robert & Maureen Z.



Our journey started about a year ago when we decided to have our home built at Latitude Margaritaville Hilton Head. Shelley and Gary were with us during our entire process, from picking out our lot to constantly checking on the building process. Their constant professionalism and caring are an understatement. They are not only our buyers’ agents but a couple that we call friends! If you’re looking for agents that will go out of their way and that you can depend on when you’re at a distance Team Elliott is your Team!


-Andy and Laurie M.


 


As “they” say, this was not our “first rodeo” purchasing a home. However, many things have changed, technically & logistically; we are 3,000 miles away from Bluffton. Immediate & clear communication needs were extremely imperative & necessary for us. Shelley & Gary DO NOT DISAPPOINT, they responded immediately & answered our questions, from taking measurements to photos/videos of properties. They are consummate real estate Professionals; they are a coherent team each bringing individual, excellent expertise to their clients. As an accountant & an engineer husband, we found their attention to every aspect & detail of our home purchase invaluable. The knowledge & experience of their profession & the Bluffton-Hilton Head area made our retirement dreams become a reality, which was no small feat, our list was long. Their personal attention & absolute kindness in guiding us through the many steps kept us calm and energized. We now are the ecstatic owners of a beautiful home in Bluffton all due to the enormous efforts by the Elliott’s. They are an incredible team; our trust in them is absolute, without exception. The genuine commitment they give to their clients is beyond comparison. We were fortunate to have this team. We cannot thank them enough.


-Thomas & Catherine S.


 


We were lucky to find Shelley & Gary.  We don’t live in the area and had only visited the island twice before realizing we wanted to buy an investment property.  Shelley and Gary took the time to understand what we wanted and worked diligently to find it for us.  They always responded to our questions quickly and clearly communicated with us and those involved in our purchase.  They also referred us to their trusted resources to help us close on our property without a hitch, despite us living in Colorado and amidst the global health pandemic.  We highly recommend them to anyone looking for a realtor in the area.  Simply put – they are exactly what a buyer wants and needs, and yet, they still go above and beyond for their clients.   


-Michelle & Justin B.



Gary and Shelley are beyond wonderful Real Estate Agents. After working with them, I consider them my therapists, interior designers, business partners, and friends. I decided to purchase a condo in Hilton Head because I always had the dream of starting with a blank slate and making it my own. From picking out the paint colors, to the countertops, to the flooring. The first condo I found (sight unseen) wasn't up-to-par for what I needed, and Shelley let me know (thankfully). What I love about them is that they are honest. There is no "upselling" with these two. They don't just tell you what you want to hear; they tell you what you need to hear. I would recommend them to anyone who wants the perfect home around HHI.


-Zack S.


 


Leaving our home of 32 years in HH Plantation was a tough choice and having to downsize at the same time made the choices even tougher. Fortunately, when we decided to look at homes in Sun City, we met Shelley & Gary Elliott, and we met them just in time, too. Our house in HHP was sold with a short closing window to find and buy in Sun City. But Shelley and Gary understood the challenges facing us and found ways to help us work around them. To do that, they focused on showing us the homes that fit our requirements in terms of price, size and floorplan, and they made themselves available to us seven days a week to be sure we saw everything we wanted to see. And once we settled on the right house, they worked with us to negotiate a price we could live with and closing terms that were fair and helped us meet our goals and our move date all in record time. We are happy to recommend them without any reservations.


-Gayle & Rick C.


 


Gary and Shelley were absolutely wonderful, kind, and patient with us. Coming from 2 different sets of criteria for our first together house they were helpful in every way. We will definitely tell our friends about them. We would not hesitate to call them again.


-Jane & Denis


 


I couldn’t be happier especially during COVID-19. They went above and beyond to locate us a home for the short time we were down there. Shelley and Gary always answered everything in great detail and never had me hanging up wondering if my question was answered thoroughly.


-Robert & Elisa


 


Shelley and Gary were a great help to us as first-time home buyers. They helped us work with less than satisfactory builders and were the only constant in a frustrating and difficult build. We will totally use them again and won't hesitate to recommend them to anyone looking.


-Michelle & Mike H.


 


Shelley and Gary Elliott were wonderful to work with; very professional, knowledgeable, and friendly. They were very patient and provided great advice (it took us over a year to find our perfect condo because of all our wants, needs and price). After the close, they helped with recommendations on contractors and assisted with opening the condo for installers and painters. Also, it is our pleasure to call them friends. Dan and I would highly recommend Shelley and Gary for your real estate needs. If you ever need a personal testimonial, I will be glad to provide.


-Wendi & Robert C.


 


What a great experience to work with this husband-and-wife team. We were in the market for an investment property and Shelley and Gary ALWAYS went a step above in answering questions, updating listings, and providing guidance and support along the way.  They were always courteous, extremely knowledgeable, and able to handle all questions and requests. A good realtor will be your friend long after the transactions takes place, and they have definitely become friend of ours. 


-Tim & Candy


 


We are first time homebuyers and had no experience with the home buying process. Gary and Shelley walked us through every detail, from start to finish. They spent countless evenings with us narrowing down our neighborhood choices and helping us find the perfect first home. They were in no rush to get us into a house in order to make sure we were choosing the right one. They are available at the drop of a hat, making the process easier on everyone. We highly recommend Team Elliott!


-Megan & Nick Elliott


 


Highly recommend this team. They are savvy, detailed and couldn't be more ACCOMMODATING!! They will take care of you.


-Paula S.



We were so blessed to work with Team Elliott when we recently purchased our home in Sun City.  The difference between a good agent and a GREAT agent goes far beyond the day-to-day things an agent does when helping their clients to buy or sell a home. The difference is the extra things an agent does to get to yes on a sale or purchase. I know the job and what it takes to be a great agent. I was a Real Estate Broker in NY for many years. A great agent does things they don’t technically have to do. Like caring. Really caring, not just saying they are there for you. Showing up every day with a super positive attitude and a tenacity to get the correct results for their client. Talking through all the options, giving advice, and offering solutions.


Buying a home is very personal. Having a great agent means you have clear headed advice and support from beginning to end. Team Elliott will be with you every step to help you reach the correct result for you! In addition, they work for Charter One Realty, a premier and very professional organization.


My husband and I will be eternally grateful to Team Elliott for helping us through every step and going above and beyond to keep us informed and on track through the search, negotiation and timely follow up. This was crucial since we were in NY running our law office and were extremely busy. We just couldn’t be on site dealing with the inspections and paperwork. They handled all the details for us which ended with a closing that lasted 10 minutes! Trust me, this is what we all strive for.


If you want to deal with true professionals who tirelessly work for their clients, whether you are a seller or a buyer, then the only choice is Team Elliott with Charter One Realty! Shelley and Gary are waiting for your call!  770-639-1174


-Howard and Lily


 


I called looking for a condo for my second cousin Austin from Ohio, and fortunately for me, Shelley Elliott answered the phone and entered my life. She introduced me to various properties in Bluffton and answered a ton of questions. Our meeting was meant to be as she found the perfect condo for me. On Day 3, I made an offer on that condo, an offer that was accepted the next day. Until I met Shelley, I never considered buying a condo in Bluffton. Never! My experience with Shelley was outstanding. She provided me with printouts and expert guidance. Quite simply, Shelley is knowledgeable, tactful, responsive, and professional. I highly recommend Shelley and hope she will continue to represent me in future home purchases. 


-Sharron S.