Testimonials

We just can’t say enough good things about Shelley and Gary. They are by far the best realtors we’ve ever dealt with. They took care of every detail involved in the sale of our house no matter how small, and they went above and beyond in so many ways. They were always available – if we had a question, we sent them a text and always got a quick response. They were thoroughly professional but also unfailingly courteous and friendly. From the beginning of the process to a successful closing, they were always in our corner. If we could give them more than five stars we would. We almost never write online reviews but wanted to post this one because Shelley and Gary are so exceptional.

-Sandra & Bill, Sun City

From the minute I interviewed Shelley and Gary, I knew I wanted them to be the agents to sell my condominium. Their sincere enthusiasm and willingness to help me in any way is why they are truly a five-star team. They were available from start to finish to help with all the details. Becoming my dear friends was a very unexpected blessing, but certainly added to the wonderful experience I had with Charter One and the Elliotts selling my home.

-Dinny, The Crescent Bluffton

If you are looking for a realtor, we would highly recommend Gary and Shelley Elliott! When we contacted them initially, we did not know if we were going to buy a resale or build a home. They were very patient with us while we made our decision to build a new home. Their knowledge helped to guide us throughout the entire process. Living in NJ we had a complete comfort level with our construction because they helped us from the initial design choices to providing us weekly walkthrough videos of our new home. They were also happy to recommend additional contacts in the area for any of our needs. Even now, after closing, they are still in contact with us with any questions or concerns that we have. Without hesitation, we would highly recommend Team Elliott for your real estate needs!

-Tammy & Ron, Sun City

We recently relocated from MA to Sun City SC and were lucky enough to have found Gary and Shelley Elliott to represent us as our realtors. Their knowledge of the Bluffton/ Hilton Head area was invaluable in helping us navigate the move. In addition to their help with the transaction process of purchasing a home, they would give us weekly video updates of the progress of the construction of our home (even when it was muddy and wet). They were available whenever we needed them and always responded promptly. They also recommended local vendors for furniture, appliances, insurance, and whatever we needed. When we needed a short-term rental, they helped us find that as well. We truly appreciate their effort and time to make this major move easy and enjoyable. We no longer consider them our Realtors, we consider them friends! We would highly recommend them to anyone looking to purchase a home in the Lowcountry.

- Denise & Kevin, Sun City

There is not much more I could say about Gary and Shelley that their other clients haven't already said, but our home buying experience with them was beyond superb. With their expertise in the area and thoughtful advice, they helped us purchase our brand-new dream home that my family can enjoy for years to come. Not only were they professional and experienced, but they made us feel as if we were their only clients. Answering any questions we had in a timely manner, referring us to other services we would need during our buying process and beyond, and being just as genuinely excited as we were during the whole event. Whether you are buying or selling a home and looking for a pleasurable experience, you cannot go wrong with Team Elliott.



Thank you, Gary and Shelley, for helping us making this dream come true!

-Christina & Jasmine, Bluffton

Shelley and Gary helped us find our dream home to retire to in South Carolina! Shelley assessed our interests and presented us with a number of options in the Hilton Head area. Once we decided to pursue building our new home in Sun City Hilton Head, Shelley guided us through the selection of our lot, model home and even accompanied us at the design meeting. Once ground broke on our new property Shelley and Gary kept us up to date on progress by sending us weekly walk-thru videos. (This was very important to us as we live 700 miles away in Pennsylvania.) In addition, they made recommendations to us on building inspectors, banks, insurance, etc. If you have a need they have an answer. It has been like teaming up with your best friends in making one of the most important decisions in life!

-Kelli & Glynn, Sun City

My husband and I have bought and sold a condo on HHI with Shelley and Gary. Both transactions were seamless. I was particularly impressed with the pricing of our condo. I thought it was a risk because it was $30k over what I thought we should list for. So glad I listened to Gary. We received a full price, cash offer the day our property went on the MLS. They know the market!!!!!  Shelley and Gary took care of everything for us. They were always available to talk and kept us updated throughout the process. My husband and I joke that we feel like we are their only customers. They make the real estate process pleasurable by going above and beyond for each transaction. I can't imagine using anyone else for my real estate needs.

-Claudine & Chris, Hilton Head Island

Shelley & Gary were extremely knowledgeable and helpful in our search for the right house for our family's needs. They were always willing to show a property to us and went above and beyond. They are both amazing Realtors, walking us through every step of the process, and giving us great advice along the way. We truly enjoyed working with them and would recommend them to any homebuyer and even first-time homebuyers. Thank you, Team Elliott!!

-DJ & Amanda, Bluffton

Shelley and Gary Elliott were AMAZING! I recently bought a house in the Lowcountry without stepping foot in South Carolina and I could not have done without them. From the initial conversation to determine my needs to the closing date and beyond, Shelley and Gary went out of their way to ensure I found the house that was right for me. They sent videos, FaceTimed, were present for the inspection, and made sure I was happy each step of the way. Thank you both!

-Derek, Bluffton

What a team! Shelley and Gary really understood what we were looking for and guided us to find our home. They were extremely knowledgeable and aided us in every step of the buying process. They are invested in their clients and make sure that everything goes smoothly. I would highly recommend them to anyone who wants top rate service.

-Susan & Paul, Sun City

"Shelley and Gary were nothing but the utmost professional individuals from the moment we were introduced to them. We were referred to them through another agent with no first-hand knowledge of their track record. We could not have gotten any luckier, especially since we were purchasing through a builder and almost decided not to use an agent. Shelley and Gary were patient, consultative and two people we could rely on through an extremely unpleasant homebuilding experience. They remained a calming force when we were issued threats of contract cancellation by the builder (when the builder's own incompetency caused delays and/or issues) to continued shared disappointment and empathy in a process that conversations often included "We've never seen/dealt with anything like this". They endured our frustration with a patient ear while dealing with their own challenges dealing with a builder whose communication was terrible at best, and on more than one occasion inconsistent and untrustworthy. Shelley and Gary are two agents who work for every penny they earn through honest communication and a dedication to their client's best interests. We are so very fortunate to have been introduced to them and even more so to have put our trust in them to help our family with our homebuying/building process. As someone who has spent the last 25+ years in the housing finance industry and understands many of the obstacles and complexities homebuyers endure, I can truly say that having Shelley and Gary on our side is something our family will always be thankful for. They are not only our realtors and trusted advisors but two wonderful people we can call our friends."

-Keith & Amy, Hampton Lake

The Elliott Team is impeccable in their extensive real estate knowledge and are consummate, skilled professionals.  Without their invaluable help, we would not have found the perfect home.  In addition to the unwavering attention they gave us, friends who were visiting us became interested in the area and wanted to investigate options.  The result of the Elliott's efforts to accommodate our friend's limited schedule and stay, was quite simply, extraordinary.  Our friends also found a wonderful house due to the Elliott’s focused action.  We are grateful to have our friends here and also to say thank you, once again, for Shelley and Gary Elliott's incredible efforts.

-Tom & Cathy, Sun City

As a former Realtor, I appreciate the quality of your work, in a field that is loaded with competition.  You don't just sell homes; you work diligently to understand the needs of both buyers and sellers.  Thank you so much for guiding us through the process and helping us find our forever home! Oh, and thanks for finding the perfect home for my cousins.  They are so grateful to have worked with you as well.  

-Lily, Sun City

Steve and I are so happy that we selected Shelley and Gary to sell our home in Rose Dhu Creek Plantation.  We have been married 50 years and over that period of time we have purchased and sold 17 homes.  The process of buying and selling real estate is very familiar to us and it is without hesitation, that we can say that Gary and Shelley are the best, most professional and experienced agents we have ever met.  When anyone was in our home, they were always in attendance to answer any questions and assure that showings and inspections were concluded with optimum results. They facilitated the process of moving far beyond what one should expect from real estate agents.  We hired Shelley and Gary based on a recommendation from a neighbor and friend and so glad that we did. 

-Joan & Steve, Rose Dhu Creek Plantation

Thanks to you both Shelley & Gary for making this the easiest and fastest sale we have ever experienced!  We are so happy that we decided to go with Team Elliott of Charter One Realty. Thank you also for referring us to Smith Law firm for they were fantastic in every way.  My husband (also a Realtor) and I were very impressed with how often they communicated via their portal and text messages.  We will definitely connect with you the next time we are in Hilton Head!

- Karen & Pete, Latitude Lakes, Margaritaville

Our purchase with Shelly and Gary was by long distance. They worked tirelessly to make sure we felt we had as much information about properties as if we were there. This included FaceTime, photos and videos They went the extra mile by going many times to the house for inspection and even getting contractors in for measurements, so we were ready when we arrived. They are eager to share information about the low country which is very new to us. Their response to our inquiries was always quick and friendly. We are now moved in, and they continue to be a great source for information. We highly recommend them without reservation.

- Bob & Carol, Sun City

Shelley and Gary are the best.  They helped myself and my brother purchase a condo at Hilton Head Resort.  We had a complicated situation with my brother being located in South Korea.  Timing and communication were tricky.  Every potential issue was handled with patience and understanding.  Their communication is top notch and expertise of the area is second to none.  We were able to get a fantastic deal in a very competitive and fast-moving market thanks to the hard work of Shelley and Gary.  You will not be disappointed with the service you and get from Shelley and Gary Elliott. 

-Phil & Steve, Hilton Head Island

I want to thank Shelley and Gary Elliott for listing and selling my property. I spent the whole time in my easy chair while they did all the work. The phone calls to sell my furnishings that I was not taking with me. Setting up the mover to come and take my possessions to my new residence. They even contacted the people where I’m going to find out if everything was in place so that there would not be any hiccups. They arranged to have some ladies come in and pack up all my belongings that I was taking with me. Again, I spent my whole time in my easy chair. 

-Phillip, Sun City

Professional, highly responsive, works weekends to facilitate timely resolution regarding buying and selling.  Polished.  We would use Shelley & Gary again!  She works as a team with her husband, so you get double the advice and knowledge.  

-Lorie & Janine, Sun City

Shelley & Gary are top-notch!  We worked with them from 700 miles away for nearly 2 years as our relocation plans came together and we couldn't be happier! They listened to our future vision, took the ball and ran with it.  They helped us zero in on exactly what our wants and needs were -- from the desired neighborhood to the specifics on the interior of the home.  Even as all of those wants and needs evolved, they rolled with the punches and never gave up until they found the PERFECT home for us.  We couldn't be happier with our new home and our decision to work with Shelley & Gary!

-Lori & Kyle, Hampton Lake

The Elliott Team - Integrity, Insight, & Results!  We have bought, sold, and built homes throughout our lives.  Moving to a new state presented new challenges.  Shelley & Gary have a unique formula of finding the right community and home for you.  We decided to build after finding our right community and are so fortunate to have selected them to represent us and at no cost to us.  They handled so many issues for us and were assured our interests were being safeguarded.  Thank you for making what is usually a very stressful process, a most rewarding experience.  We love our new home! 

-Linda & Andy, Margaritaville

The Elliotts are quite the team!!!  They work extremely well together and never leave a stone unturned.  After selling several homes over 50 years, they, without a doubt, provided the best service of any realtor I have previously used.  I would not hesitate to call on them again myself or to recommend them to others.

-Beverly, Rose Dhu Creek Plantation

We could not have had a better experience!

-Richard & Linda, Sun City

Shelley and Gary were both extremely professional.  Plus, we felt we were working with old friends who were helping and advising us in the purchase of a new home.  Working with them made the experience both pleasant and less stressful.  They quickly understood what we were seeking and guided us in the proper direction.  We would highly recommend Shelley & Gary to anyone seeking a new home in a new community.

-Christine & John, Sun City

Bud and I were impressed with Shelley and Gary from the first time we met. Their warm and winning personalities along with their marketing program was very impressive. They were also recommended by our neighbor. Once we signed on with them, professional photos of our home were taken and presented to us. There was constant communication from them by email, phone, and texts. We had moved up north and they arranged every service, hired the best workers and best of all they sold our home in less than Five Days!

-The Lowes, Sun City

Gary and Shelley were excellent agents for us. Shelley always responded to my questions right away. I could talk to her about any questions or concerns I had at any time. She is very professional and knows her job but also very friendly and caring. She is always on top of everything. We felt like someone was looking out for our interests. We feel like we made two new friends Gary and Shelley. If we ever come back to this area, we would definitely use their services again and would recommend them highly to our friends. I feel so lucky we found them to be our agents.

-The Rogers, Sun City

Shelley was great to work with, and extremely helpful.  I was moving to combine two homes, and she arranged for an auction company to sell things that I wouldn’t need, a company to remove things not worth selling, and a contractor to make minor repairs.  I couldn’t have accomplished what I did without her help.

-Bob, Sun City

We recently listed our vacation rental condo with Shelley and Gary, and it was a fantastic experience! We were kicking around the idea for a while and decided to test the water since it seemed like prices might have been going up and we figured we would see what happens. We talked to Shelley and Gary a bunch as we were deciding whether to list the unit or not, and they were incredibly helpful with all the information that they provided. Through that whole process we felt like they just wanted us to do what was best for us and we didn't feel any pressure at all to list it now as opposed to waiting. Shelley and Gary just gave us the facts with regard to current and recent listings and sales and stood behind us no matter what we decided. Ultimately, we decided to try the market for this unit, and it worked out better than we could have hoped! Throughout the entire process, the communication from Shelley and Gary was great. They made sure that we knew exactly what to expect from the process/next steps/etc...and whenever we had any questions, they were right on top of things. We have done a number of real estate transactions over the years and this experience was by far the smoothest and most pleasant one that we have had thanks to Shelley and Gary! Looking forward to the next one! 

-Jonathon, Hilton Head Island

Well informed and extremely helpful.  We had a super-fast sale above what we expected. Thanks!

-Elisa & Robert, Rose Hill

Shelley and Gary Elliott were a pleasure to work with. I look forward to working with them again.

-Dara & Jeff, Hilton Head Lakes

Shelley and Gary were considerate, knowledgeable, and efficient Realtors. They handled our needs with great skill and in addition offered us an enjoyable team chemistry. We felt cared for and confident that our outcome would be the best possible for the market at that time.

-Wendy & Larry, Sun City

Shelley and Gary are top professionals.  They go above and beyond the line of duty.  We are very happy and impressed with both of them and they are an asset to Charter One Realty.

-Holly & Al, Latitude Lakes, Margaritaville

Shelley and Gary are exceptional. They served as our buyer's agent and worked hard including weekends to search out the exact property we wanted to buy. Kudos. Then, we had an incredibly difficult seller who created conflict all along the way including unethical acts. Shelley and Gary stuck with us and pushed the selling agent to minimize the conflict and get our condo to closing. No matter the time of day they were "on it". They are extremely helpful for a long-distance buyer (we did this via facetime as we are in Atlanta) and we cannot thank them and recommend them highly enough. I have bought and sold a lot of houses (this is our 9th house) and this was the worst experience with a counterparty and the best experience with an agent. Shelley and Gary are outstanding.

-Roni & Alan, Hilton Head Island

I have known Shelley for years as she was a neighbor of mine in Marietta, GA. My husband and I had been playing around with the idea of an investment property on HHI. I contacted Shelley and she signed me up to see all sold, currently for sale and under contract properties in the 5 resorts that we were interested in on the MLS. I got daily updates, and this helped me understand each property, what current prices are and what amenities they offer. Due to this, when a villa popped up one day at The Spa at Port Royal, I knew it was priced right and we made an offer. Shelley and Gary were with us each step of the way. They provided us with their knowledge so that we could make the right decisions regarding our offer and what to ask for following the inspection. They answered our calls day and night, even on the weekend. I never felt like I was being a bother to her, she was always so positive and encouraging. They made my husband and me feel like we were their only clients, even though I know they have a lot of clients. They were a delight to work with and when we buy our "forever" home on HHI, they will be our realtors.

-Claudine & Chris, Hilton Head Island

We can't thank Shelley and Gary enough for all of their help finding us our dream home! These days with inventory moving so quickly, by the time you see something out there on the real estate sites it is usually already gone. Shelley and Gary worked tirelessly (and I'm not just saying that, I mean tirelessly!) to find us this home that finally checked every one of our boxes, and there were a number of boxes! Shelley and Gary were super patient with our quest to find the perfect spot and I think enjoyed when we found the perfect home as much as we did! They were very helpful with our many many questions along the way and even though we have gone through the process of purchasing a home a few times before it always helps to have someone there to guide you through the process. Thanks Shelley and Gary for everything from Suzi, Jon, Herbie and Clyde.

-Jon & Suzi, Hilton Head Island

Super people who do a lot of work for the buyer. They listened to our needs and wants. Always helpful and knowledgeable.

-Robert & Maureen, Latitude Lakes, Margaritaville

Our journey started about a year ago when we decided to have our home built at Latitude Margaritaville Hilton Head. Shelley and Gary were with us during our entire process, from picking out our lot to constantly checking on the building process. Their constant professionalism and caring are an understatement. They are not only our buyers’ agents but a couple that we call friends! If you’re looking for agents that will go out of their way and that you can depend on when you’re at a distance Team Elliott is your Team!

-Andy and Laurie, Margaritaville

As “they” say, this was not our “first rodeo” purchasing a home. However, many things have changed, technically & logistically; we are 3,000 miles away from Bluffton. Immediate & clear communication needs were extremely imperative & necessary for us. Shelley & Gary DO NOT DISAPPOINT, they responded immediately & answered our questions, from taking measurements to photos/videos of properties. They are consummate real estate Professionals; they are a coherent team each bringing individual, excellent expertise to their clients. As an accountant & an engineer husband, we found their attention to every aspect & detail of our home purchase invaluable. The knowledge & experience of their profession & the Bluffton-Hilton Head area made our retirement dreams become a reality, which was no small feat, our list was long. Their personal attention & absolute kindness in guiding us through the many steps kept us calm and energized. We now are the ecstatic owners of a beautiful home in Bluffton all due to the enormous efforts by the Elliott’s. They are an incredible team; our trust in them is absolute, without exception. The genuine commitment they give to their clients is beyond comparison. We were fortunate to have this team. We cannot thank them enough.

-Thomas & Catherine, Sun City

We were lucky to find Shelley & Gary.  We don’t live in the area and had only visited the island twice before realizing we wanted to buy an investment property.  Shelley and Gary took the time to understand what we wanted and worked diligently to find it for us.  They always responded to our questions quickly and clearly communicated with us and those involved in our purchase.  They also referred us to their trusted resources to help us close on our property without a hitch, despite us living in Colorado and amidst the global health pandemic.  We highly recommend them to anyone looking for a realtor in the area.  Simply put – they are exactly what a buyer wants and needs, and yet, they still go above and beyond for their clients.

-Michelle & Justin, Palmetto Dunes, HHI

Gary and Shelley are beyond wonderful Real Estate Agents. After working with them, I consider them my therapists, interior designers, business partners, and friends. I decided to purchase a condo in Hilton Head because I always had the dream of starting with a blank slate and making it my own. From picking out the paint colors, to the countertops, to the flooring. The first condo I found (sight unseen) wasn't up-to-par for what I needed, and Shelley let me know (thankfully). What I love about them is that they are honest. There is no "upselling" with these two. They don't just tell you what you want to hear; they tell you what you need to hear. I would recommend them to anyone who wants the perfect home around HHI.

-Zack, Hilton Head Island

Leaving our home of 32 years in HH Plantation was a tough choice and having to downsize at the same time made the choices even tougher. Fortunately, when we decided to look at homes in Sun City, we met Shelley & Gary Elliott, and we met them just in time, too. Our house in HHP was sold with a short closing window to find and buy in Sun City. But Shelley and Gary understood the challenges facing us and found ways to help us work around them. To do that, they focused on showing us the homes that fit our requirements in terms of price, size and floorplan, and they made themselves available to us seven days a week to be sure we saw everything we wanted to see. And once we settled on the right house, they worked with us to negotiate a price we could live with and closing terms that were fair and helped us meet our goals and our move date all in record time. We are happy to recommend them without any reservations.

-Gayle & Rick, Sun City 

Gary and Shelley were absolutely wonderful, kind, and patient with us. Coming from 2 different sets of criteria for our first together house they were helpful in every way. We will definitely tell our friends about them. We would not hesitate to call them again.

-Jane & Denis, Sun City

I couldn’t be happier especially during COVID-19. They went above and beyond to locate us a home for the short time we were down there. Shelley and Gary always answered everything in great detail and never had me hanging up wondering if my question was answered thoroughly.

-Robert & Elisa, Rose Hill

Shelley and Gary were a great help to us as first-time home buyers. They helped us work with less than satisfactory builders and were the only constant in a frustrating and difficult build. We will totally use them again and won't hesitate to recommend them to anyone looking.

-Michelle & Mike, Heritage at New Riverside, Bluffton 

Shelley and Gary Elliott were wonderful to work with; very professional, knowledgeable, and friendly. They were very patient and provided great advice (it took us over a year to find our perfect condo because of all our wants, needs and price). After the close, they helped with recommendations on contractors and assisted with opening the condo for installers and painters. Also, it is our pleasure to call them friends. Dan and I would highly recommend Shelley and Gary for your real estate needs. If you ever need a personal testimonial, I will be glad to provide.

-Wendi & Dan, Hilton Head Island

What a great experience to work with this husband-and-wife team. We were in the market for an investment property and Shelley and Gary ALWAYS went a step above in answering questions, updating listings, and providing guidance and support along the way.  They were always courteous, extremely knowledgeable, and able to handle all questions and requests. A good realtor will be your friend long after the transactions takes place, and they have definitely become friend of ours. 

-Tim & Candy, Hilton Head Island

We are first time homebuyers and had no experience with the home buying process. Gary and Shelley walked us through every detail, from start to finish. They spent countless evenings with us narrowing down our neighborhood choices and helping us find the perfect first home. They were in no rush to get us into a house in order to make sure we were choosing the right one. They are available at the drop of a hat, making the process easier on everyone. We highly recommend Team Elliott!

-Megan & Nick 

Highly recommend this team. They are savvy, detailed and couldn't be more ACCOMMODATING!! They will take care of you.

-Paula, Sun City

We were so blessed to work with Team Elliott when we recently purchased our home in Sun City.  The difference between a good agent and a GREAT agent goes far beyond the day-to-day things an agent does when helping their clients to buy or sell a home. The difference is the extra things an agent does to get to yes on a sale or purchase. I know the job and what it takes to be a great agent. I was a Real Estate Broker in NY for many years. A great agent does things they don’t technically have to do. Like caring. Really caring, not just saying they are there for you. Showing up every day with a super positive attitude and a tenacity to get the correct results for their client. Talking through all the options, giving advice, and offering solutions.

Buying a home is very personal. Having a great agent means you have clear headed advice and support from beginning to end. Team Elliott will be with you every step to help you reach the correct result for you! In addition, they work for Charter One Realty, a premier and very professional organization.

My husband and I will be eternally grateful to Team Elliott for helping us through every step and going above and beyond to keep us informed and on track through the search, negotiation and timely follow up. This was crucial since we were in NY running our law office and were extremely busy. We just couldn’t be on site dealing with the inspections and paperwork. They handled all the details for us which ended with a closing that lasted 10 minutes! Trust me, this is what we all strive for.

If you want to deal with true professionals who tirelessly work for their clients, whether you are a seller or a buyer, then the only choice is Team Elliott with Charter One Realty! Shelley and Gary are waiting for your call!  770-639-1174

-Howard and Lily, Sun City

I called looking for a condo for my second cousin Austin from Ohio, and fortunately for me, Shelley Elliott answered the phone and entered my life. She introduced me to various properties in Bluffton and answered a ton of questions. Our meeting was meant to be as she found the perfect condo for me. On Day 3, I made an offer on that condo, an offer that was accepted the next day. Until I met Shelley, I never considered buying a condo in Bluffton. Never! My experience with Shelley was outstanding. She provided me with printouts and expert guidance. Quite simply, Shelley is knowledgeable, tactful, responsive, and professional. I highly recommend Shelley and hope she will continue to represent me in future home purchases. 

-Sharron, Hilton Head Island